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If you've shopped with us
before, you will notice our new product line. In order to serve you better
we offer an abbreviated catalog featuring our famous components, fiberglass
bodywork, and graphics sets. While the
online catalog is smaller, it will allow us to focus our attention on
continuing product development. The other items that you remember us for can
still be purchased at our retail store, or from one of our new,
yet-to-be-announced, franchise stores. Remember, we cater to our
customers rush orders and special handling requests as the needs arise, especially in
the case of racers and our growing clientele of custom bike owners and
service customers. This sometimes delays processing of regular mail orders.
We have to prioritize orders throughout the day according to their urgency.
That's just the way it works. If your needs are urgent and a
delay will ruin your whole racing season or next week's bike show, then by
all means, make it explicitly clear to us, and follow up on your order's
status by email. Please help us help you better by checking on your
order's status or tech questions by email, not the phone, whenever possible.
Thanks.
Doug Johnson
owner
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